The new digital services provided to visitors of the Grand Mosque enable immediate awareness of crowd density in the Mataf and Sa'i, through live displays, real-time updates, and precise indicators. These indicators aim to help pilgrims and Umrah performers choose less crowded times before heading to the Grand Mosque, thereby improving visitors' experience and facilitating their movement within the Mecca Holy Sanctuary.
For its part, the interactive map of the Two Holy Mosques offers a comprehensive digital experience that enables pilgrims to explore landmarks and facilities, and easily identify locations and routes leading to them. This platform facilitates movement within the Grand Mosque and the Prophet's Mosque, enhancing the digital enrichment of visitors' experience and providing an accessible interface to reach required services.
The map includes approximately 950 points of interest and spatial landmarks, covering the most prominent landmarks of the Grand Mosque such as the Holy Kaaba, the Station of Abraham, and the hills of Safa and Marwah. It also includes landmarks of the Prophet's Mosque, such as the Rawdah Al-Sharifah, the Prophet's Chamber, the minbars, and the pulpit of the Prophet, peace and blessings be upon him, facilitating visitors in identifying their destinations and reaching them via an interactive interface.
Sources added that the platform offers more than 100,000 possible routes, distributed across more than 17 categories that help users identify locations and services according to their needs. It also provides more than 650 Quick Response (QR) codes, supporting rapid access to information related to facilities and landmarks, and enhancing the ease of utilizing available digital services.
It was noted that the map integrates with field interactive display screens exceeding six screens, allowing visitors to view locations and routes directly. The platform considers the needs of people with disabilities by displaying suitable landmarks and routes for them, and providing tools that support inclusive access, thereby enhancing ease of movement and utilization of provided services.
Source: Arriyadiyah newspaper
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